Frequently asked Questions - please do contact us at anytime if your query is not covered!!
How can I book? The easiest way to book is to use the BOOK NOW button located on the right hand side top of this page. Or drop us an email (contact@kasatatu.com), use the Contact Us or call on +254 (0) 719 679338.
What is the cost of the Cottage per night? Exclusive use starts from KES 20,000 per cottage per night, with a supplement for the Peak Season of Christmas/New Year. Prices include the current Kenyan VAT of 16%.
How near is the main Watamu Beach? The Cottages are about 5-10 minutes from the beach which is readily accessible. We can also arrange transport by tuk tuk as and when needed. Just ask!!! See 'Nearest Beach' tab for location and photos.
How many people can each cottage accommodate? Each cottage has two bedrooms with their own private facilities. One bedroom has a double bed and the other 2 single beds, which can be joined together. In Kasa Emma there is the opportunity to sleep on the swahili bed on the main terrace which sleeps 2 - so a totalof 6 people can use the cottage.
Is Air-conditioning included? The cottages have air-conditioning units in both bedroom. This switches off when the doors to the terrace are open. Please do note the solar energy power system does NOT support the air-conditioning units in the event of a power cut. Power for these is sourced from the local energy provider KPLC - the provision of which can be intermittent
Is Housekeeping included? Yes, daily housekeeping is included. We add a KES 5,000 per stay Cleaning Fee in addition to the above rates to cover cleaning etc.
Is personal laundry included? No, personal laundry is not included, but our Housekeeper can do this for you at a cost of KES600 - KES 1,000 per load, including ironing and returning the items within 24 hours. A same day service is also available at a 50% supplement. Dry cleaning can be arranged externally if needed.
Is there a minimum stay? The minimum stay is 2 nights all year except between 15th December and 6th January when the minimum stay is 5 nights.
Do you offer a Chef? Yes, we can provide a Chef who will cook delicious local meals. The charge is KES 3,300 per day, covering breakfast, lunch, and dinner. All food ingredients are an extra cost paid locally.
Is there back-up electrical power? Yes, there is an inverter-based back-up system providing limited emergency power for up to 6 hours, as well as an on-site generator for longer power cuts. Please note the air-conditioning only works when the KPLC public power is being supplied to the property and this supply can be inter-mittent.
Is the area safe? Yes, Watamu is very safe and secure. The Cottages sits within a walled compound with a dedicated entrance and Security Guard. CCTV covers all external areas for added security.
Do you allow smoking? Smoking is not allowed in the bedrooms but is permitted in the outside areas.
Is the area safe for Children and Infants? Yes, it is safe. We have a small baby cot available on request and can provide a baby-sitter if needed.
For anything we can assist with please do use the CONTACT US form below